Sample: Answer Complaints Exploration Paper

Music Unrestricted

1234 Clinging Note Approach

Lands End, ME 04321

October almost 8, 2010

Denise Wall

1234 Riverside Rd.

Peralta, NM 87042

Special Ms. Wall structure,

I are following up on your letter old June almost 8, 2010, to informed Music Unlimited of your dissatisfaction together with your contract and services with this company.

I am sorry for the problems you are experiencing, and then for any trouble this may have caused you. We love letters just like yours. That let's all of us know what regions of miscommunication the company needs to help to make improvements in. In your case, we all learned that we must convey a better understanding of the terms and agreements of the automatic transport of the month and automatic payment plan. Our company can not return you the $75. 74 that you have got requested. We also, can not cancel the remaining one full year contract. Nevertheless , I have surrounded a free music cd, and a $25 gift card to Wal-Mart.

In the future, you may terminate your regular monthly automatic transport and avoid the monthly computerized withdrawal out of your checking account simply by going online each month by the deadline date outlined on your bank account. This website address is www.musicunlimited.com. Simply log in using your name and accounts number. If you opt to not obtain the cd's detailed for your automatic monthly transport, just cancel the delivery order. The checking account are not charged. You might also make becomes the order if you wish to be given a shipment. Should you close the checking account, your account with Music Unlimited will be turned into a collections agency. This may cause blemishing your good credit rating.

Thank you for getting this misconception to our focus. I hope this example has been fixed to your satisfaction. If you have any future worries or queries, please please contact me individually at 1-800-555-1234. I will be very happy to help you in any way I can.

Sincerely,

Pamela Corley

Pamela Corley

Customer Service Consultant

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